Support

At Mainiokasino, we know that questions can pop up anytime, whether you're spinning the reels on thrilling slots like Pedal Power Slots or navigating a bonus round. That's why our support team is geared up to help you out, no matter the hour. We're all about making your gaming experience smooth and stress-free, so let's dive into how you can get the assistance you need.

Discover Lightning-Fast Live Chat Support

When you need answers right away, our live chat is your go-to option. Just click the chat icon on our site, and you'll connect with a real person in seconds—typically within a minute or two. Available 24/7, this feature is perfect for quick fixes, like sorting out a deposit issue with payment methods such as Visa or MasterCard, or getting tips on games from providers like Microgaming (Apricot) and Leander Games.

Our agents are pros who handle everything from account verification to gameplay glitches with ease. We've designed it to feel like chatting with a friend, so don't hesitate to reach out about that welcome bonus—100% up to $/€300 plus 25 cash spins— or any other perk.

Tap into Email Support for In-Depth Solutions

For those times when you want to lay out the details, email support is a solid choice. Drop us a line at our dedicated address, and expect a thoughtful response within 24 hours, often much sooner during peak times. This method shines for complex topics, such as wagering requirements on bonuses (like the 40x multiplier for that deposit match) or currency options including USD and EUR.

Players love how we personalize replies, drawing from our vast knowledge of slots like Blackbeard Slots or transactions via Nordea. It's all about giving you clear, actionable advice without the rush.

Grab the Phone for Real-Time Conversations

Sometimes, nothing beats a voice on the line. Our phone support lets you talk directly to a team member, with calls answered promptly—usually in under a minute. Operating around the clock, it's ideal for urgent matters, from troubleshooting live dealer games by Evolution Gaming to clarifying bonus terms like the minimum $20 deposit for your 100% match.

We keep it friendly and efficient, ensuring you hang up feeling confident and ready to play.

Dive Deep into Our Handy FAQ and Help Center

Before reaching out, check our FAQ section—it's packed with answers to common questions and searchable for quick wins. Wondering about free spins on titles from Pragmatic Play or how paylines work in 5-reel video slots? You'll find straightforward explanations there, saving you time.

We update it regularly based on player feedback, covering everything from software providers like NetEnt to support for themes in adventure-packed games. It's like having a self-service toolkit at your fingertips.

Our commitment to top-notch support means we're always here to back you up, resolving issues fast so you can focus on the fun. Whether it's a query about pirate adventures in slots or claiming your next bonus, we've got your back—feel free to connect anytime.